Shipping & Payment

Shipping & Payment

Shipping

We want your Cristiana Matt_Skin.Logic favorites to arrive safely and as quickly as possible.

Our products are shipped directly from a certified laboratory within the EU. Each order is freshly picked, quality-checked, and carefully packaged before it is sent to you.

Since we do not work with mass warehouses and cheap logistics, but with specialized production, shipping costs and delivery times may be slightly higher or longer than with classic large-scale shippers – in return, you receive fresh, controlled goods directly from the laboratory.

Shipping regions

  • European Union (EU)
  • United Kingdom (UK)
  • United States of America (USA)

For individual EU countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Delivery times (estimated)

  • Austria & Germany: approx. 3–7 working days after dispatch
  • other EU countries: approx. 4–10 working days after dispatch
  • UK & USA: approx. 5–14 working days after dispatch

Please note that these are estimated delivery times. Delays due to parcel service providers, customs clearance or public holidays may occur in individual cases.

Shipping costs & shipping methods

The available shipping methods (e.g., standard shipping, potentially faster options) and the exact shipping costs will be displayed at checkout before you complete your order. The displayed shipping costs do not include any customs duties or import taxes that may apply outside the EU.

Payment

Payment in the Cristiana Matt_Skin.Logic online shop is secure, encrypted, and straightforward. The payment methods available in your country will be automatically displayed at checkout.

Available payment methods (selection)

  • Credit card (e.g., Visa, MasterCard, possibly American Express)
  • PayPal
  • Instant transfer / Online banking (e.g., Klarna Sofort)
  • Purchase on account or installment purchase via Klarna (if offered at checkout)
  • Apple Pay / Google Pay (if supported by device/browser)

The payment methods displayed at checkout may vary depending on the country, order value, and technical settings. The options available to you will be clearly shown during the ordering process.